Shipping Policy
Thank you for choosing IronSpark Fitness for your fitness accessory needs. We want to ensure a smooth and convenient shopping experience for you, which includes providing transparent and reliable shipping services. Please take a moment to review our shipping policy below:
1. Processing Time:
- Orders are typically processed within 1-3 business days after the order is placed.
- Processing times may vary during peak seasons or promotional periods, but we strive to process orders as quickly as possible.
2. Shipping Methods and Delivery:
- We offer free standard shipping on all orders across the United States. For faster delivery, we also offer expedited and priority shipping options.
- Depending on your location, shipping typically takes 3-7 business days for delivery.
- Please note that these delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or carrier delays.
3. Order Tracking:
- Once your order is shipped, you will receive a shipping confirmation email containing a tracking number.
- You can track the progress and estimated delivery date of your order by using the provided tracking number on our website or the carrier's website.
4. Order Modifications and Address Changes:
- If you need to make any modifications to your order or change the shipping address after it has been placed, please contact our customer support team as soon as possible.
- We will do our best to accommodate your request, but please note that once an order has been processed and shipped, we may not be able to make changes.
5. Lost or Damaged Packages:
- In the rare event that your package is damaged during transit, please contact our customer support team immediately at support@ironsparkfit.com. Provide a description of your problem and attach photos of the package if relevant.
- If your tracking information shows that your package was delivered but you have not received it, please contact the carrier directly for more information. We are not responsible for packages that are lost or stolen after delivery confirmation.
6. Customs, Duties and Taxes:
- IronSpark Fitness is not responsible for any customs and taxes applied to your order. Any fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
7. International Shipping:
- At this time, we only offer shipping within the United States. We apologize for any inconvenience caused and hope to expand our shipping capabilities to international destinations in the future.
If you have any further questions or concerns regarding our shipping policy, please don't hesitate to reach out to our customer support team. We're here to assist you.
Thank you for choosing IronSpark Fitness. We appreciate your business and look forward to serving your fitness accessory needs.