Return Policy

You may return a purchased item within 30 days of your purchase date.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will need to provide the receipt or proof of purchase.

You will be responsible for paying for your own shipping costs for returning your item, plus a 20% restocking fee. If you receive a refund, the 20% restocking fee will be deducted from your refund. Any upgraded shipping charges (i.e. Expedited Shipping) are non-refundable.

We will ask that you provide the tracking information for the return shipment. If you are shipping an item over $75 you should consider purchasing shipping insurance. We do not guarantee that we will receive your returned item.

If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange. If your item is not in new condition and is not in the original packaging, we cannot offer you a refund or exchange.

To start a return, you can contact us at support@ironsparkfit.com.

Refunds (if applicable)

If your return is approved, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Once your return is received, items will be evaluated to ensure new condition before the refund is processed. If accepted, then your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days and will show in your bank account on the original transaction date, minus the 20% restocking fee.

Items sent back to us without first requesting a return will not be accepted.

Exchanges (if applicable)

If you receive items that are defective or damaged, we may offer replacements. Please provide clear photographic evidence of the defect or damage. Should you believe you have received an incorrect product, contact our customer service team within 72 hours of product receipt.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards. Please get in touch if you have questions or concerns about your specific item.

Cancellations

We try to get orders out as fast as possible. You may cancel your order prior to the order being processed. Once it is processed, we cannot cancel the order.

If you receive a product and need support understanding its use or need support troubleshooting any issues you are experiencing, please reach out to us at support@ironsparkfit.com.